Business Etiquette: Social Graces in Business Places

Every office, business and industry has its own unwritten code of behavior and rules. Understanding this code and the expectations of your employer and others will give you a powerful advantage. Conducting yourself appropriately is essential toward building a reputation that establishes you as a savvy, polished professional in the office, at a business lunch, a formal black tie affair, the company holiday party or any social function related to business.

As a result of this workshop you will:

  • Cultivate behavior and manners that reflect your organization’s culture
  • Distinguish yourself apart from your competition and others
  • Make a positive impression and connection with everyone you meet
  • Handle yourself with poise and put others at ease in any business situation
  • Build rapport quickly and easily with others
  • Identify the most common mistakes people make at business meetings and events

Thank you for the fantastic job…there have been significant improvements in the level of professionalism displayed.”
—Rosalie M. Hiler, Senior Training Specialist, Citibank

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