First Impressions – Every Second Counts

Nothing is more powerful than the instantaneous impression people make about you the first time they meet you. If you think that making a good impression is based on experience, knowledge or education, think again. Your ability to communicate confidence, credibility and competence will determine how others respond to you. It’s all about perception. Within seconds, people you meet draw long-lasting conclusions about you, impacting the decision to hire you or do business with you.

Discover how to:

  • Create a positive and lasting impression with everyone you meet
  • Connect with others quickly and easily
  • Meet your objectives with every encounter
  • Master the 11 factors of a first impression
  • Apply four simple rules that guarantee business success
  • Gain trust and build rapport immediately on the phone and in person

Sue is an effective, enthusiastic speaker who brings to life the importance of etiquette and appearance in today’s job market.
—Carol Edds, Conference Coordinator and Outreach Specialist, Center on Education and Work, University of Wisconsin — Madison

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