- Never drop in on anyone unexpectedly. Call ahead instead.
- Always arrive a few minutes early; there is no such thing as fashionably late in business
- You’ve got two ears and one mouth; use them proportionately.
- Take an interest in others and learn to ask questions to get people talking about themselves; you will be perceived as a great conversationalist.
- Learn to give and receive compliments. When you receive a compliment, accept it graciously.
- When you make others look good, you make yourself look good too.
- Always be positive, and think before you speak!